Delivery
SHIPPING POLICY
We carefully prepare and pack every order from our studio to ensure it arrives safely.
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PROCESSING TIMES
Orders are typically processed within 2–5 working days.
During busy periods (such as launches or seasonal events), processing times may be slightly longer.
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DELIVERY TIMES
Once dispatched, estimated delivery times are:
- UK Standard Delivery: 2–4 working days
- UK Tracked Delivery: 1–3 working days
(Delivery times are estimates and may vary depending on the courier.)
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SHIPPING COSTS
Shipping costs are calculated at checkout based on your order and location.
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ORDER TRACKING
If you select a tracked delivery option, you will receive a tracking link via email once your order has been dispatched.
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DELIVERY ISSUES
Please ensure your delivery details are correct when placing your order.
We are not responsible for:
- Delays caused by couriers
- Incorrect or incomplete delivery addresses
- Parcels marked as delivered by the courier
If your order hasn’t arrived within a reasonable timeframe, please contact us and we’ll do our best to help.
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LOST OR DELAYED PARCELS
If your parcel is significantly delayed or appears lost, please contact us at:
info@theartibusyard.com
We’ll work with the courier to resolve the issue.
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LOCAL COLLECTION
Local collection may be available from our Kenilworth studio. Details will be provided at checkout.
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QUESTIONS?
If you have any questions about your delivery, feel free to get in touch.
info@theartibusyard.co