Care

Give the best care...

Candle Care

Lighting your soy candle for the first time?

Trim your wick to about 6-8mm and allow the wax to melt all the way to the sides of the container. Depending on the container size, this should take around 60-80 minutes.

Failure to do this will often cause "tunnelling" which will limit the life of your new soy candle.

Relighting?

Aim to trim your wick to about 5-8mm before you re-light your candle. This will ensure a long lasting candle, minimise soot and remove any mushrooming of carbon on the end of the wick this also helps to control the size of the flame to prevent burning too fast.

After the initial burn, try and burn for a minimum of 45 minutes and no longer than 3 hours.

Extinguishing your candle?

Use a snuffer to extinguish your candle, blowing it out can cause some of the wick to drop into the wax and may cause damage to the wick.

If the candle smokes, flickers, or the flame becomes too high, extinguish as these signs indicate the candle is not burning to its best and the flame is not controlled. Once extinguished, allow the candle to cool and trim the wick before re-lighting.

You may find that soot forms inside the glass, if so, extinguish your candle and once it has cooled, wipe the soot with a damp cloth, trim the wick and relight.

The candles are hand poured and not mass produced, every effort is made to ensure consistency, however each candle will be a little different.

Do not leave your candles unattended and ensure they are placed away from draft, children and pets. Always place candles on a heat-resistant base and set on a even surface. Burn your candle for a maximum of 4 hours at any one time.

Never burn your candle all the way to the base, always leave 1/4 inch of wax or extinguish if the flame becomes too close to the container.

SHOP CANDLES

Diffuser Care

Preparing your diffuser?

Before using your diffuser, remove the cap or cork stopper, once this is complete insert the reeds. Ensure to fan the reeds out allowing them to disperse the fragrance.

Best environment?

Placing your diffuser where there is air circulation will help to disperse the fragrance. Dry and warm areas will cause the reeds to dry out quicker which mean they soak up the liquid faster. To ensure you get the maximum from your diffuser, ensure you condor the environment where you place it to achieve the most effective consumer the diffuser oil.

Be sure to place your reed diffuser on an even surface.

Turning the reeds?

By regularly turning the reeds this will ensure the scent is optimal, the more reeds added will give a stronger scent. You can turn some of the reeds every 3-5 days, or all of the reeds each day. This will be dependent on your personal choice, the more reeds that are turned; the faster the diffuser fragrance will evaporate. By using fewer reeds in smaller rooms this will ensure the fragrance does not overpower the space.

Do not spill the liquid, this may damage surfaces. When turning the reeds, it is recommended that you protect your hands and the surface. Once complete, wipe the glass to ensure there are no drips.

Keep out of reach of children and pets, not for consumption. Ensure your diffuser is placed on an even surface and to prevent drip damage, use a protective base under your diffuser.

SHOP DIFFUSERS

Chunky Knit Care

If washing is required then clean with a damp cloth by hand with a very mild detergent and dry flat, do not tumble dry.

To avoid the appearance of pilling, avoid friction which may cause shedding. To maintain upkeep of your blanket, use your hands or a razor to carefully remove any pills that may accumulate and then smooth out with your fingers.

Not machine washable.

SHOP CHUNKY KNITS